HOW TO GUIDES

Welcome to our know-it-all page, where we've gathered all the essential information you need to make the most out of your CHIQA piece. Explore our comprehensive guides to ensure you always look and feel your best with your CHIQA piece.

How to put on my topper?

  1. Comb your topper until untangled
  2. Hold your topper with both hands from the front-side clips
  3. Hover the topper over your head and try to align the topper parting with your own parting
  4. Clip the frontal side clips first and then the others towards the back
  5. Use the small frontal clips to adjust the position of the topper at the front
  6. Blend your hairline with the topper hair using a bristle brush
  7. Optional: add some eyeshadow powder or our hair fibers to create a seamless transition

Pro tip: if youre going to be moving your head a lot or having extreme activity, we recommend using hair spray on your bio hair were the clips are going to be clipped for extra security.

GENERAL CARE

Daily or frequent use of your topper may result in dryness or general wear-out, so be sure to follow the following tips to extend its lifespan!

SPECIAL USE CASES

How to wash my topper

GOLDEN RULES:

1. Use cold or lukewarm water and low pressure.

2. DO NOT massage or condition the hair at the lace area - it can loosen the knots.

3. Wash a maximum of 2 times per month.

4. Use sulphate-free shampoo.

5. Detangle the hair at every step of the washing process to keep it orderly.

6. DO NOT SOAK YOUR PIECE

INSTRUCTIONS

1. Detangle the hair with a soft hairbrush

2. Apply knot sealer to the inside of the cap and wait for it to dry (KnotSealer or Knot a problem).

3. Wet the mid section and ends on cold water.

4. Apply shampoo to a basin and add lukewarm water. Mix until the water becomes foamy. Use enough water to cover the entire topper. Set it aside.

5. Under a low-pressure water stream, begin wetting the hair starting at the ends and gradually moving up towards the cap area, when you do, turn it over and wet the cap inside-out.

6. Once wet, return to the basin. Dunk and lift the topper avoiding the lace area and comb the hair with a wide-tooth comb. Repeat 3-5 times. DO NOT soak the topper; the knots may become loose. With the shampoo left on the comb, comb the roots of the topper (you can add a little bit of shampoo to the comb)

7. Set the basin aside and rinse the topper under a low-pressure tap water stream with the cap inside-out (receiving the water). DO NOT massage. Turn over once there is no more shampoo left.

8. Gently squeeze out excess water and apply conditioner to the ends and midsection of the hair, using any remaining product on your hands on the crown without reaching the knots. Leave it on for 3-5 minutes.

9. Detangle with a wide-toothed comb. Rinse inside out, under clean, low-pressure water. Do not massage.

10. Dry the inside of the topper with a hairdryer (hold the hairdryer at least 15cm away from the cap). Let it air dry on a head block.

11. When it's 80% dry, you can use a hairdryer to finish drying, or you can let it air dry completely before styling.

* If some hairs have returned through the lace, don't worry! These hair strands have been in contact with conditioner/with too much water at once, or the knots were already loose due to use. Gently remove them without pulling forcefully.

Repairs & Maintenance

ONLY FOR TOPPERS AND MINI TOPPERS*

Welcome to our Hairpiece Spa!

We know your topper is a part of you, so we make sure our repair and maintenance program is here to help keep it looking and feeling as fabulous as the day you first wore it—no need to invest in a new piece!

Our services include:

  • Piece Diagnostic - a thorough evaluation to assess your piece's needs for treatment.

  • Re-filling of hair - refilling of any wholes or need of fullness

  • Patching holes in the lace - no more riping!
  • Deep Conditioning Treatment - to replenish essential vitamins and hair vitality.
  • Replacement of lace parts (back and front) - no hairlines yet!

  • Brassy Color Treatment (If necessary)

Turnaround Time:

Depending on your topper’s needs, repair time may range from 1 to 4 weeks.

Ready to book a spa date for your topper? Reach out to us at chiqahair@gmail.com, and we’ll take it from there!